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|Basic Information about Data Protection|
|Responsible||Sistemas Virtuales de Aprendizaje, S.L.|
|Contact Data Protection||Avenida María de Orueta (Urb. El Olivar), 14, 29140, Málaga|
|Website and Applications||http://www.smartick.com|
Aplicación Smartick iOS
Aplicación Smartick Android
|Purpose and Legal Basis||Management, Presentation of Services and Dispute Resolution||Execution of Contractual Relationship|
|Improving Services and Preventing Fraud and Abuse||Legitimate Interest|
|Sending news, gifts, discounts and relevant promotions||Legitimate Interest|
|Answering Inquires and Requests||Execution of COntractual Relationship, Consent or Legitimate Interest as appropriate|
|Data collection through cookies is not required for the service||Consent|
|Recommendations to friends||Consent|
|Recipient||We will share your personal data with service providers who help or support us, or those with whom we have a legal obligation.|
|User Rights||You have the right to access, rectify, delete, object, request limitation or portability or not be subject to automated individual decisions of your personal data, as explained in detail bellow.|
|Additional Information||Additional information about the Website can be found at:|
Política de Cookies
In its position responsible for the processing of personal data collected on the Web Site, Smartick informs the User that their address is located at Avenida María de Orueta (Urb. El Olivar), 14, 29140, Málaga.
Smartick promises to take the appropriate security measures to guarantee an adequate level of security according to the applicable regulations at any time. To fulfill the purposes set out below, we may share the information provided or generated on our Website or the Applications with service providers who provide services on our behalf, such as payment service providers or hosting companies.
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We can also report your personal data to Google + or Facebook if The User chooses to link these social networks with Smartick.
The User has the right to request a copy of any personal information that we have about them in our registry, and correct or update any erroneous or outdated information. The User can also request that we don’t send any commercial communication, the suppression of their personal data when, amongst other reasons, the data are no longer necessary for the reasons they were collected or, in their case, request the portability of their data. In determined circumstances, the User may request the limitation of or oppose the treatment of their data. Smartick will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. Likewise, the user has the right to withdraw their consent at any time, when this is the legal basis for the processing of their personal data. Finally, the User is entitled to the protection of the Spanish Agency for Data Protection, at www.agpd.es.
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Smartick will answer the request addressed to it in any case, regardless of whether or not personal data in its files are affected. In the event that the application does not meet the requirements specified in the first paragraph, Smartick will request the rectification thereof.
Smartick collects personal data in the following instances:
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The website collects the IP address of the users who access it. The IP address of each user accessing this website may not be the same every time. In addition, several users can share a single IP address.
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If it is reasonably necessary or required and as long as it is in order to comply with legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or to enforce Smarticks terms and conditions, Smartick may maintain certain information related to the User, even after having closed their account or withdrawn their consent.
During the registration process and delivery of Services, Smartick may process personal data provided by different users including, identifying data, payment date, performance and usage data from the Website and Applications.
The purpose for which the cited personal data is processed is for the management of monitoring the progress of the Student, the administrative management and nature of the contractual relationship, and, in general, the provision and improvement of the Services, including through the analysis and statisical investigation of the conditions and results of the use of the Services to resolve disputes, prevent fraud and abuse, as well as the sending of relevant and related news, gifts, discounts and promotions related to Smartick. At anytime, the user may stop receiving the listed communications by sending an email to [email protected].
Within the service provided, Smartick also allows students to connect and interact with each other through the Social Club where they can also access limited information from other students, for which it allows a student to consult, through an internal search engine, the user name provided during registration. Parents of students, whether primary or secondary Tutors, may limit access from their account on the Website.
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The legal basis for the treatment of the above data is the execution of the corresponding contracts or, where appropriate, the legitimate interest of Smartick in offering its services and in reporting news, gifts, discounts and relevant promotions relating to Smartick to users that do not oppose the receipt of this information. As minors, the personal data of minors is only processed when the corresponding Tutor, as the legal representative of the student, has accepted the contractual relationship with Smartick that requires such processing.
Smartick will keep the personal information of users while their corresponding account is valid. If it is reasonably necessary or required and as long as it is in order to comply with legal or regulatory requirements, or to enforce Smarticks terms and conditions, Smartick may maintain certain information related to the User, even after having closed their account or withdrawn their consent.
The name and email addresses of friends of Tutors will be collected in order for the Tutors to refer the Services to other people.
The legal basis for the treatment of the above data is the consent of the friends granted by the Tutors.
Smartick will keep the information of the friends of the tutors during the time necessary to fulfill the purpose for which they were collected and during the periods necessary to comply with the legal obligations that may result from application.
The data received by Smartick through the media enabled by the Services, in the form of its website, as well as the email address [email protected] and any calls received to Smartick contact numbers is used solely to respond to inquiries, suggestions, or complaints sent by customers and users of the Website.
Furthermore, calls to and through Smartick’s contact numbers will be recorded to manage requests and improve the quality of service.
The purpose of processing personal information is to manage such inquiries, suggestions, or complaints, and follow them up.
The legal basis for the treatment of the above data is the request from the User, the fulfillment of a contract or, where appropriate, the legitimate interest of Smartick in the management of its services.
Smartick will keep the users information for as long as it is necessary to attend to their queries, suggestions or complaints and perform a follow-up. If the user has subscribed to the Smartick newsletter, Smartick will continue processing their data for the sending of that newsletter. Likewise, Smartick may keep personal data during the periods necessary to comply with the legal obligations that may be applicable.
Smartick has a blog available where you can read articles about a variety of topics (teaching resources, addition and subtraction, probability and statistics, world problems, psychology). Additionally, you are able to comment on the posts and interact with other readers.
The data received by Smartick for the subscription and intereaction on the blog are utilized for managing the blog subscription, as well as to receive, publish, and in some cases, moderate the comments that are published. From Smartick, a comment or a user request will be responded to, as applicable.
The legal basis for previous data processing is the user’s request, the contractual relationship for the provision of services that binds us (even if the requested service is free of charge) or, where appropriate, Smarticks legitimate interest in the management of its services.
Smartick will save the user’s information for as long as it is necessary to receive and post a comment. Smartick will also be able to keep personal information during the periods necessary to fulfill the legal obligations that could apply.